Terms & Conditions
Last updated: August 6, 2026
1. Who you are contracting with
The REMS Central® (the “Service”) is provided by My Realtor Inc.(“we”, “us”, “our”). By creating an account, subscribing, or continuing to use the Service you agree to these Terms & Conditions. If you are using the Service on behalf of an organization, you confirm you have authority to bind that organization; otherwise you confirm you are of legal age to enter into this agreement.
2. The Service
The Service is a private, subscription-based web portal for property management operations. It provides master lists covering tasks, assets under management, building equipment, leasing details, utilities, emergency information, contacts and contracts, together with spreadsheet import/export and in-app messaging with our team.
3. Accounts and access
Accounts are granted at our discretion and may require approval before access is enabled. You must provide accurate registration information and keep it current, keep your credentials confidential, and are responsible for all activity under your account. We grant you a limited, non-exclusive, non-transferable right to use the Service within your selected plan.
4. Acceptable use
You must not misuse the Service. In particular you must not: use it for any unlawful purpose; commit fraud or send spam; infringe intellectual property or privacy rights of others; upload malware; probe, scan, scrape or otherwise interfere with the security or integrity of the Service; reverse engineer the Service; resell or redistribute access; or circumvent technical or plan limits.
5. Your content
You retain ownership of the property data and other content you enter or upload. You grant us a limited license to host, store, and process that content solely to provide and support the Service. You are responsible for having the rights to any content you upload.
6. Our intellectual property
We retain all ownership of the Service, including its software, design, documentation, templates, list structures and branding. No rights are transferred to you other than the limited use rights described above.
7. Payment, subscriptions and taxes
Subscriptions are billed in advance on a monthly or annual basis and renew automatically until cancelled. Current pricing is shown on our pricing page.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by the Paddle Buyer Terms, together with our refund policy.
8. Service level
We work to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. Maintenance, updates, and events beyond our reasonable control may affect availability.
9. Suspension and termination
We may suspend or terminate access for material breach of these terms, non-payment, suspected fraud or security risk, or repeated or serious policy violations. You may cancel at any time. On termination, you may export your data during a reasonable window, after which it may be deleted.
10. Warranties and liability
To the fullest extent permitted by law, the Service is provided “as is” and we disclaim all implied warranties, including merchantability and fitness for a particular purpose. We are not liable for indirect, consequential or special damages, including loss of profits, data or goodwill. Our aggregate liability is limited to the fees you paid in the twelve months preceding the claim. Nothing excludes liability for fraud, death or personal injury where such exclusion is not permitted by law.
11. Indemnity
You will indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these terms.
12. General
These terms are governed by the laws of the Commonwealth of Pennsylvania, United States, and the courts located there have exclusive jurisdiction. You may not assign this agreement without our consent; we may assign it in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control. We may update these terms and will post the revised version here.
13. Contact
Questions about these terms: Help.REMSsolutions@gmail.com.